Shipping policy

International Shipping

Anime Phone Case is delighted to offer international shipping services operating in over 200 countries and islands across the globe.

Average Shipping Times

USA & Canada: 7-14 days
Europe: 5-12 days
Oceania: 5-12 days

Note: Orders exceeding $1000 USD may require up to 30 days or more for delivery, irrespective of the destination.

Shipping Disclaimers:

1. Changes to your order: Once your order is shipped we cannot modify it. This means, we
cannot change the delivery address, shipping method or item(s) within the order.
2. Verify your shipping address: Please verify your shipping address is correct prior to
completing check out. We do not replace or refund orders that are unable to be delivered
due to incorrect or incomplete addresses.
3. Lost, stolen or missing packages: Once your order is shipped, we no longer have control
over the delivery. If you believe your package is lost, stolen or missing we recommend
opening a claim with the shipping courier.
4. Refunds: We do not issue refunds to orders that are scanned "Delivered". If your tracking
is showing your package was delivered but you have not received it, we suggest
contacting your local post office and opening a claim.
5. Tracking numbers: Tracking numbers can be found within your shipping confirmation
email which is sent to the email address used to place the order. Tracking numbers may
take up to 48 hours to validate.
6. Return shipping cost: In the event you need to make a return, we do not cover return
shipping costs. We will however issue a return label that will be deducted from your
refund.
7. Our fulfillment centers: Orders may ship from our domestic fulfillment center or from our
international shipping facility depending on current stock availability

Order Processing

Order processing might take up to 3 business days, with potential extensions during peak periods.

Tracking Information

We ensure the provision of tracking details for every shipment.

For any shipping-related inquiries or further assistance, please reach out to us at [email protected].